Friday, February 08, 2008

AM Inbox: HSN redesigns emails

RetailEmail.Blogspot monitors the email marketing campaigns of more than 100 top online retailers. Here are highlights from our inbox this morning:

HSN, 2/7 — Your Featured Products for the Week
HSN has redesigned their emails to make better use of the real estate at the top of their newsletters, boosting their preview pane visibility. The most obvious change is the addition of a left-hand column in the upper half of the email. That new column includes featured stores, customer picks and new product sections. HSN has also added four blocks under the hero image, which is much smaller to accommodate the additions. The bottom section of the email is pretty much the same, although they’ve changed the name to “your featured products—chosen just for you!” to emphasize that the project selection is personalized.

Also with this redesign, HSN is the latest retailer to change their sender address in the wake of the hot and heavy holiday email season. They changed their sender address to CommunityNews@hsn-email.com from communitynews@hsn-mail.com. Although I didn’t detect any deliverability problems, one would assume that’s the reason behind the move.

Here’s the new design…
Click to view larger

…and here’s the old design from a Jan. 3 email:
Click to view larger

Ralph Lauren, 2/7 — View The Season's New Styles In Our Spring Lookbooks
This is a tight and easily scannable way of presenting your spring line up when you have multiple lines. Although the white type is a bit hard to read, the email quickly shows you representative pieces from each line and makes it easy to decide which you might want to explore further.

Click to view larger

SUBJECTIVITY SCANNER:
Spiegel, 2/7 — Valentine's Day Dress Sale: Up to 60% OFF + $6 Flat Shipping!
Costco, 2/7 — Sweet Savings For Valentine's Day at Costco.com
1-800-Flowers, 2/7 — 30 Valentine's Tulips + FREE bear--ONLY $39.99!
Cooking.com, 2/7 — Rachael Ray Cutlery for the Cause + Closeouts
Nordstrom, 2/7 — Get Dressed: Spring's Top Frocks
Orvis, 2/7 — Rave reviews! See our 5-star customer favorites
Williams-Sonoma, 2/7 — Serve a New Orleans Classic: Bananas Foster
Home Depot, 2/7 — 40% off Select Fireplaces + Clinics Just For Her

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