Tuesday, January 06, 2009

AM Inbox: First reference to Valentine's Day

>>New year, new retailers to track. I’ve started formally tracking several new retailers as of yesterday, including BabyUniverse, Etronics, J&R, Kohl’s, Lane Bryant, NikeStore, PC Connection, Sierra Trading Post, and The Company Store.

The Retail Email Blog monitors the email marketing campaigns of more than 100 top online retailers. Here are highlights from my inbox this morning:

Orvis, 1/5 — Give a hand-drawn portrait for Valentine's Day. It's easy, and it's on sale!‏
Orvis gives us our first reference to Valentine’s Day. This is certainly on the early side, but given the lead time necessary to create these custom portaits, it’s clearly necessary. Check out last year’s Valentine’s Day Season Finale for inspiration and to help plan your Valentine’s Day emails this year.

Click to view this Jan. 5, 2009 Orvis email full-sized

Sephora, 1/3 — Brand new year, brand new products‏
About a third of retailers changed their header for the holidays, adding either seasonal imagery or navigation to gift departments, or both. So now that the holidays are behind us, it’s not a bad time to think about updating your header, as Sephora does in this email. Perhaps you learned something from your holiday header that will help inform some smart changes to your usual header.

Some of the changes Sephora made are a little unusual. While they move to a white background, which is easier to read text on, the new header is about 40 pixels longer than their previous one. That’s in part because they’ve moved their free shipping offer up so that it’s at the top of the header rather than following the navigation bar as a preview pane banner. They also right-aligned both the preheader message and the links in the nav bar. While the right-justified preheader message creates space around and highlights the free shipping offer, right-justifying the nav bar links seems odd and counterintuitive. But presumably they tested it and it performed at least as well as before. Here’s the new header:

Click to view this Jan. 3, 2009 Sephora email full-sized

And here’s the old header from a Dec. 26 email:

Click to view this Dec. 26, 2008 Sephora email full-sized

Home Depot, 1/5 — 6 New Year's Resolutions for You & Your Home‏
Home Depot gives us another great example of a tightly designed New Year’s resolutions email. People like lists, so mentioning the number of resolutions in the subject line probably drove more opens.

Click to view this Jan. 5, 2009 Home Depot email full-sized

SUBJECTIVITY SCANNER: Select noteworthy subject lines
Circuit City, 1/3 — Make those resolutions stick! Save on gear for fitness, family fun & more‏
Wal-Mart, 1/5 — Trim Your Body and Your Budget‏
Sam’s Club, 1/4 — Start 2009 with Healthy Living on Your Mind‏
Sports Authority, 1/5 — Start The Year Off Right - Free Shipping on Select Fitness Equipment!‏
Art.com, 1/5 — 20% Off + Resolve... to Suit Your Style‏
Cooking.com, 1/5 — Comfort Food Resolution: Recipes for Saucy Chicken, Lighter Casseroles, Baked Potatoes‏
Drugstore.com, 1/4 — Save up to 40% and ring in the New Year‏
Chadwick’s, 1/5 — Look forward to a new you! Over 100 new spring styles.‏
Barnes & Noble, 1/5 — Paul McKenna's Bestseller -- I Can Make You Thin‏
Sears, 1/5 — All Your Fitness On Sale‏
Norm Thompson, 1/5 — Best Rolling Tote still at '08 price...but only 2 more days!
Ralph Lauren, 1/3 — Missing Something From Your List? Shop These Great Savings On Select Styles‏
Old Navy, 1/5 — New Reductions! Save up to 75% on Clearance‏
Bloomingdale’s, 1/4 — Final Day: Take 50% Off Online + Save 50%-75% In-Store!
DisneyShopping, 1/5 — New Semi-Annual Sale Markdowns - Save Up to 65%!‏
Urban Outfitters, 1/5 — Last Chance - 25% Off Sale!

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2 Comments:

Anonymous Damien said...

Hello,

I want to comment a little bit the part of your article concerning SEPHORA.
I read my emails on Outlook 2007 and unfortuneatly the nav bar of the new header doesn't render very well. Buttons aren't right aligned and there are spaces between them.

I didn't deeply look at in order to know where does the problem come from but it's a bit annoying...

8:55 AM  
Anonymous Ida said...

Actually, for a retailer, Valentine's Day is just around the corner!

5:29 PM  

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