Tuesday, January 27, 2009

Bird Watching: A Twitter discussion about DoNotReply Addresses

If you’re not on Twitter yet, here are the kinds of conversations that you’re missing:

@RetailEmailBlog >> Which welcome email sender address makes a better first impression: ContactUs@jcrew.com or DoNotReply@SonyStyle.com?

@djwaldow >> RT @RetailEmailBlog: Which welcome email sender address makes a better first impression: ContactUs@jcrew.com or DoNotReply@SonyStyle.com?

@mihaisecasiu >> @RetailEmailBlog having a donotreply address in any email message is just rude. If you don’t want me to reply don’t send me an email.

@mailvivo >> @RetailEmailBlog DoNotReply? Why can you send to me but I can’t send to you?! Engage, Relate, Win.

@tbuchok >> @RetailEmailBlog donotreply has that special, impersonal and robotic touch. i’ll go with contactus[at]jcrew.com...

@justinpremick >> @RetailEmailBlog c’mon Chad, it’s Monday morning! Too early for trick questions like that ;-) RT http://idek.net/1l6

@RetailEmailBlog>> “Donotreply” addresses are evil in general, but they’re particularly bad for welcome emails. That’s when folks are more likely to have Q’s.

@Dunkndisorderly >> @RetailEmailBlog I agree really don’t like “noreply” addresses. Puts up an instant barrier e,g don’t contact us we are not interested. B ...

@bronto >> RT @RetailEmailBlog “Donotreply” addresses are evil in general, but particularly bad for welcome emails...(Bronto: Agree http://idek.net/Tq)

@LorenMcDonald >> RT @RetailEmailBlog: “Donotreply” addresses are evil in general, but they’re particularly bad for welcome emails...more likely to have Q’s.

@RetailEmailBlog >> Working on Retail Welcome Email Benchmark Study. Thankfully only 2% of retailers use “donotreply” addresses for welcomes.

@Roxyyo >> @retailemailblog I don't mind donotreply, it's cold but I appreciate the frankness of "don't bother no one will follow up" if thats the case

@RetailEmailBlog >>@Roxyyo DoNotReply addresses don't stop folks from still replying to them, so why not just monitor/forward those addresses?
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