Thursday, May 28, 2009

AM Inbox: Buy.com's multichannel engagement game

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The Retail Email Blog monitors the email marketing campaigns of more than 100 top online retailers. Here are highlights from my inbox this morning:

Buy.com, 5/27 — Buy.com's Tweet n Seek‏
Rather than simply saying, “Follow us on Twitter,” Buy.com dedicates an entire email to their Tweet n Seek game, which engages subscribers on Twitter. Even better, the game has participants searching Buy.com, visiting their Facebook page, and reading products pages. When people talk about multichannel engagement, this is what they’re talking about. The contest is closed now, but you can still view the contest details.

A couple of other details worth noting: In the preheader, Buy.com dropped their “click to view online” link and changed their whitelisting request, appealing to subscribers’ self-interest to not “miss out.” I also like the playfulness of the “Blah Blah Blah…” link for additional contest rules fine print at the bottom of the email.

Click to view this May 27, 2009 Buy.com email full-sized

eBags, 5/27 — Double Deal: 10% Off + Free Shipping‏
EBags is the fourth major online retailer to use an “embedded video gif,” following Overstock (see May 4 AM Inbox), REI (see Mar. 3 AM Inbox) and Sears (see Dec. 15 AM Inbox). An embedded video gif is a compressed animated gif that’s streamed at a rate fast enough that it has the appearance of video, but without sound. I haven’t seen any of the previous users go back for seconds, which I take as a sign that this new technology is still being tested. See the embedded video gif in action.

Click to view this May 27, 2009 eBags email full-sized

SUBJECTIVITY SCANNER: Select noteworthy subject lines
Office Depot, 5/27 — Memorial Day Savings Week - $15 Off $75‏
Musician’s Friend, 5/27 — Musician's Friend: Extended! Private Salute‏
Cabela’s, 5/27 — Get Dad what he wants @ cabelas.com‏
Barnes & Noble, 5/27 — This Week -- Coupons, Michael Connelly, Father's Day Gifts, More‏
Lane Bryant, 5/27 — Top To Bottom Savings: 2 For $25 Tees + $29.99 Right Fit‏
Cooking.com, 5/27 — Fudgy Brownie Recipes and Edge-Lover's Dream Pan‏

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