Wednesday, July 08, 2009

AM Inbox: Barnes & Noble blurs their channels

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The Retail Email Blog monitors the email marketing campaigns of more than 100 top online retailers. Here are highlights from my inbox this morning:

Barnes & Noble, 7/7 — This Week -- Coupons, Nora Roberts, Free iPhone App, Blu-ray Sale, More‏
Here’s another great example of how the division of channels is blurring. In this email, Barnes & Noble is promoting their iPhone app, which provides internet data to store shoppers and others who are on the go. B&N strengthens the call-to-action by incenting downloads with a free coffee at a B&N Café. So in a tight little package, they’ve tied together their email, mobile, internet and store channels. Customers see this as all Barnes & Noble, so there’s no reason not to mingle all your channels like this.

Click to view this July 7, 2009 Barnes & Noble email full-sized

Dick’s Sporting Goods, 7/7 — Don't Miss This One Day Only Event!
Dick’s has changed their header, adding a “Follow us on Twitter” link. Previously, the store locator link was to the left of the Dick’s logo and the forward-to-a-friend link was to the right. While most retailers place their “join our community” links below the fold, more of these links have been introduced above the fold lately. Introducing them above the fold and then moving them down in the design later may be a more effective way of building awareness of your social communities among subscribers.

Click to view this July 7, 2009 Dick’s Sporting Goods email full-sized

SUBJECTIVITY SCANNER: Select noteworthy subject lines
Petco, 7/7 — PETCO / We're Extending The 4th of July Sitewide Sale + FREE Shipping!‏
Bluefly, 7/7 — Slink or Swim...
JC Whitney, 7/7 — Your Towing Headquarters Free Shipping - Shop Now!‏
Cooking.com, 7/7 — Think Green - Introducing GreenGourmet by Cuisinart‏
Hallmark, 7/7 — Try Our NEW! E-Card Subscription Plan. 1 Year Unlimited. Just $9.99.

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