Wednesday, July 29, 2009

AM Inbox: New ownership announcement

The Retail Email Blog monitors the email marketing campaigns of more than 100 top online retailers. Here are highlights from my inbox this morning:

Eddie Bauer, 7/28 — New ownership for Eddie Bauer‏
In this email, Eddie Bauer announces that they’ve been acquired by private equity firm Golden Gate Capital and explains what it means for their customers. It’s a little longwinded and could benefit from more bulleted items. Breaking out the fact that gift cards will still be honored might have been wise considering all the rumors this past holiday season swirling around retailers in or headed for Ch. 11 or undergoing change. I couldn’t but smile a little when I saw how they buried the part about how customers had the right to opt out of the data transfer and didn’t hyperlink the opt-out link in order not to draw attention to it. I’m not a legal expert, so I’m not sure if they’re trying to get out ahead of this news or if they’re legally required to send a notice like this. Does anyone know if that’s the case?

Click to view this July 28, 2009 Eddie Bauer email full-sized

Barnes & Noble, 7/28 — Free B&N eReader -- Plus 6 eBooks on Us!
Looking to take on Amazon and their Kindle, B&N has announced a free eReader that can currently be used on iPhones, iPods, PCs and Macs.

Click to view this July 28, 2009 Barnes & Noble email full-sized

Bed Bath & Beyond, 7/28 — Activate your FREE SHIPPING offer now!‏
At the bottom of this back-to-school email, Bed Bath gives us a link to their annual back-to-school checklist. While I think it’s a great cross-channel tactic, I wonder why they buried it at the bottom, where it’s easy to miss. I also wonder why they designed the checklist in reverse type so that printing it takes a lot of ink. Ink’s not cheap. The design of the checklist may actually discourage folks from printing it out.

Click to view this July 28, 2009 Bed Bath & Beyond email full-sized

Saks Fifth Avenue, 7/28 — Guys, Fall arrivals are in‏
Saks gives us a good example of a very sizable animated gif. They keep it simple with only three frames, with each frame featuring one of three product categories with a product shot and brand name. I also like how they bold the name of the product category as they flip through. If the animation is blocked then it helps the email make more sense.

Animated portion of this July 28, 2009 Saks Fifth Avenue email

SUBJECTIVITY SCANNER: Select noteworthy subject lines
L.L. Bean, 7/28 — Take a Vacation from Ironing + New Jeans in Two Flattering Fits‏
Buy.com, 7/28 — Hurry - Buy.com's Tweet n Seek III is On Now‏
OfficeMax, 7/28 — 3 Hot Items for $99 Each + Back to School Specials‏
Wal-Mart, 7/28 — What's New in Entertainment: New! Wii Sports Resort‏
Victoria’s Secret, 7/28 — Have You Tried Our NEW Comfortable Cotton Bra?
Avon, 7/28 — Look Up To 5 Years Younger in Just 14 Days + FREE Shipping‏

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