Thursday, November 05, 2009

AM Inbox: Towering holiday layer cakes

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The Retail Email Blog monitors the email marketing campaigns of more than 100 top online retailers. Here are highlights from my inbox this morning:

Lane Bryant, 11/4 — Email Exclusive: 30% Off Outerwear And Boots + $4.99 Shipping‏
During the holiday season there’s extra pressure to stuff your emails with lots of stacks of submessages. At Smith-Harmon we call this the layer-cake effect. Looking just at the body of this email, there’s a preview pane banner, the primary message and then five submessage banners—for a total of seven messages. While I love how scannable Lane Bryant’s submessage banners are, that’s a lot of messages. One way to combat the layer-cake effect is to use a gift services footer, which combines several messages into a single banner. For instance, their gift card, holiday shop and sweepstakes messages could have all be rolled into a single banner. For more on gift services footers, check out the Retail Email Guide to the Holiday Season.

Click to view this Nov. 4, 2009 Lane Bryant email full-sized

Toys “R” Us, 11/4 — A Holiday Message from Shaquille O'Neal!
Holiday time is also charity time, with many retailers aligning themselves with good causes. In this email, Toys “R” Us promotes Toys For Tots and Shaq’s involvement with it. The copy’s fairly long, but the other interesting thing in this email is that Toys “R” Us apparently places the value of a new Facebook fan at $1, which is how much they’ll donate in toys to Toys For Tots for each new Facebook fan.

Click to view this Nov. 4, 2009 Toys R Us email full-sized

SUBJECTIVITY SCANNER: Select noteworthy subject lines
Ralph Lauren, 11/4 — Proud Outfitter Of The 2010 U.S. Olympic Team‏
Abercrombie & Fitch, 11/4 — Christmas 2009‏
Eddie Bauer, 11/4 — Last Day Free Shipping + Over 300 Gifts Online‏
Sephora, 11/4 — New products, great gifts‏
SmartBargains, 11/4 — Black Friday Bargain Countdown 12 Hrs Only
Williams-Sonoma, 11/4 — Save $110 on All-Clad Roasting Pan - A Thanksgiving Essential‏
Cooking.com, 11/4 — Turkey Recipes: Roasted, Deep-Fried and Grilled‏
Fingerhut, 11/4 — Fingerhut: 3 Ways to SAVE - Pick Your Favorite!
Neiman Marcus, 11/4 — Heavenly & EXCLUSIVE gowns you'll only find here‏

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