Wednesday, December 16, 2009

AM Inbox: Repetition is key. The key is repetition.

The Retail Email Blog monitors the email marketing campaigns of more than 100 top online retailers. Here are highlights from my inbox this morning:

Sears, 12/15 — Hurry, savings end soon! Enter coupon code EXCLUSIVE‏
Especially during the holidays, people are in a hurry. Make it easy for them to take action. This Sears email provides a great example of reiterating the main call-to-action so there’s no confusion on what to do. They include the coupon code in the subject line—so you don’t even have to open the email to take advantage of the offer—and then again in the preheader message and body copy. Plus, they include SWYN links to subscribers can share the code with their friends and family members. The only thing they could have done to make this email more easily shareable was to render more of the body copy in HTML text. In the current design, only the code is HTML text.

Click to view this Dec. 15, 2009 Sears email full-sized

Kohl’s, 12/15 — Starts today! Save an EXTRA 30%, 20% or 15%
Kohl’s is supporting their sale messaging with testimonials from customers who saved a lot on their holiday shopping. To encourage story-sharing, Kohl’s is offering up the chance to win a $100 gift card. That’s a very small price to pay for a more well-rounded message with human appeal.

Click to view this Dec. 15, 2009  Kohl’s email full-sized

SUBJECTIVITY SCANNER: Select noteworthy subject lines
1-800-Flowers, 12/15 — Free Holiday Shipping Upgrade‏
Blair, 12/15 — We'll upgrade your order for free!‏
The Company Store, 12/15 — Upgrade to Ultra Warmth & Express Delivery‏
Neiman Marcus, 12/15 — TWO DAYS ONLY! Save an EXTRA 30% OFF Last Call Online Clearance + Free online rush delivery at ANY PRICE‏
Orvis, 12/15 — Guaranteed Christmas delivery. Last chance to order.‏
Cooking.com, 12/15 — Last Chance: Get Your Gifts in Time + Gift Certificates‏
Lillian Vernon, 12/15 — Last Chance this Year for 20% Off with Our 5th Special‏
Macy’s, 12/15 — The last One Day Sale before Christmas... Save on thousands of gifts now!
Gap, 12/15 — Our Last Hoorah: Get 25% Off Your Online Purchase, 2 Days Only
Montgomery Ward, 12/15 — Need Guaranteed Holiday Delivery? No Problem!‏
Drs. Foster & Smith, 12/15 — Hurry! There's Still Time to Order!‏
Newegg, 12/15 — Our Biggest Holiday Sale Starts Now!
Ann Taylor, 12/15 — Our Favorite Gifts + New Markdowns Added!‏
Sports Authority, 12/15 — Holiday Gift Ideas + Guaranteed Delivery & Free Shipping on Thousands of Items‏
Office Depot, 12/15 — Light Up the Holidays with these Smart Last Minute Gifts!
Spiegel, 12/15 — Over 45 Perfect Presents, ALL UNDER $25!
Bloomingdale’s, 12/15 — Holiday Treasures Under $100‏
Ralph Lauren, 12/15 — One Of A Kind Gifts‏
Brookstone, 12/15 — Discover this year's hottest holiday gifts plus FREE Sitewide Shipping!
TigerDirect, 12/15 — 48 Hour Holiday Liquidation Event: New Laptop $349...New PC $189...New 19" LCD $99...New 10mp Camera $69‏

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