Friday, October 05, 2012

AM Inbox: NikeStore email redesign favors smartphones

The Retail Email Blog monitors the email marketing campaigns of more than 100 top online retailers. Here are highlights from my inbox this morning:

Nike Store, 10/4 — Welcome to the All-New Nike.com
In announcing the relaunch of their website, Nike has redesigned their email template, going with a super clean, almost minimalist design that’s clearly aimed at mobile readers. The new design is a narrow 550 pixels wide, down from 690 pixels wide previously (including a fixed 40 pixel left-hand gutter). They jettison the Nike Store name from the logo and go with just the swoosh. They also ditch the navigation bar, which is perhaps a bad move considering they don’t have any kind of recovery module either. The administration links at the bottom of the email have also been consolidated and reduced. Besides the reduced number of paths out of the email, my other concern is the excessive use of white space and the negative impact that has on readability when scaled down for smartphones. It’s the same concern I had with an Abercrombie & Fitch email a while back (see Aug. 4, 2011 AM Inbox). White space is a good thing, but on small screens large, easy-to-read type is also. The balance seems off here to me.

Here’s the new design (left) and the previous design from a Sept. 28 email:

Oct. 4, 2012 Nike Store email Sept. 28, 2012 Nike Store email

SUBJECTIVITY SCANNER: Select noteworthy subject lines
Art.com, 10/4 — Up to 30% off + American Icons: Who's got your vote?
Sears, 10/4 — Start today! Discover Columbus Day deals on mattresses, coats, tools & more!
Barnes & Noble, 10/4 — Special CafĂ© Offer & More This Columbus Day!
The Children’s Place, 10/4 — Up to 75% Off - Columbus Day Event!
Oriental Trading, 10/4 — Plan your Halloween party - get free shipping!
_____________________

3 comments:

Andy T said...

There'a a chance that the comparison between these two emails is not quite fair on Nike: the old email in the example is a newsletter type email about multiple products and the new email is more of a single call to action, promoting just one thing.
We'll have to wait an see if the new actual newsletter is as minimalistic.
My immediate guess is that it won't change at all.

Chad White said...

Andy, it is tricky sometimes to compare the first email on a new template to the old design, in part because of testing and tweaking. In this case, yes, this first email was more minimalist than emails that I've seen from them since. They brought back the navigation bar, which I think is wise, and they also have some secondary messaging, although it is less than before. All in all, the new design is still considerably more minimalistic than the previous design, but they did bring back some of the elements.

Andy T said...

Cool, Cheers Chad!
I do agree that while having less content could reduce clutter on a mobile, it necessarily make is more optimised. All one has to do is send it to an iPhone to see the problems, like the text being too small after the inbox zoomed out to the width of the hero image.

Thanks again, Andy